Monday, May 4, 2009

IE Crashes when ever my client check-out a file from document library

Today morning my client has come up with a problem that when he tries to check-out or check-in a document from a document library, he was getting strange error message, the IE was not able to open Word document, that too it was coming only for few employees





After seeing end user environment details i find out that they have installed offcie2003 along with office 2007 on same computer

Usually this problem occurs when you install one or more 2007 Office system programs on the computer along with office2003.

Microsoft provides Hot-fix for this problem you can download it using this link http://support.microsoft.com/kb/938888

After installing this hot-fix everything works fine

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